British Telecom Customer Service


British Telecom Customer Service
British Telecom Customer Service

0871 789 1864

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British Telecom UK Operation Hours

Monday-Friday 8:00AM - 8:00PM
Saturday 9:00AM - 6:00PM
Sunday 9:00AM - 6:00PM
British Telecom UK Routing Number
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British Telecom Phone Number Tips

British Telecom Helpline UK Contact Numbers 
BT Customer Services (Toll-Free) 0800 800 150
Broadband Talk 0800 111 4567
Moving Home 0800 100 400
Broadband Cancellation 0800 169 1663
BT Cloud 0800 500 3114
Pay Bill 0330 123 3311
Technical Assistance 0330 123 4150

British Telecom Overview

British Telecom is among the leading telecommunication in The UK. It provides communication and entertainment services to over 170 countries. Its head office is located in London. The company was established in 1980 and has grown to provide its services to million of customers. BT started as a telegraph company back in the 80s but today it has a wide variety of services including Television and internet broadband services. It provides services to both private and public company. The company has provided employment to over 87,000 people and aims at providing the best broadband services to its customer.

For BT customers or residents of the UK who want to be part of the company, we have provided all BT helpline numbers at your fingertips. Find more information about the company on their website or contact British Telecom Customer Service today.

British Telecom services

You can contact BT for  variety of services including:

  • IT services
  • Super Internet speeds up to 160mbps
  • National, international and local telecommunications services
  • TV Services
  • Live sport coverage
  • Broadband packages
  • Mobile services such as 4G

Use the BT phone number 0800 800 150 which is toll-free. Enquire about the services and get mobile advice on tariffs that will save you money. Alternatively, you can apply for a technical subscription by calling 0330 123 4150With British Telecom Customer service you can consult BT helpline agents on their comprehensively monthly packages such as 4G.

Four principal lines of business used by BT are:

  • Global Services,
  • Wholesale,
  • Retail
  • Openreach

British Telecom customer service

Contact British Telecom Customer Service

Whether you are an existing or a new customer, the best and fast way to contact the customer service is through their BT phone numbers. For clients who want to ask about the billing and account information, you can call BT helpline at 0330 123 3311Have the necessary details such as account number while using this phone number as you may be asked. The support team are always eager to help with problems such as:

  • Moving home
  • Cancellation
  • Billing services
  • Complaints
  • Mobile enquiries

You can also reach the British Telecom Customer Service through their online platforms. Visit their website and get assisted on their contact us page. Help is also available if you contact BT through live chats. Alternatives include social platforms such as:

Write to British Customer Care

You can also reach British Telecom Customer Service by writing . Use the address:

British Telecom Customer Service Head office
PLC 81
Newgate Street
London
EC1A 7AJ

British Telecom Helpline Tips

Operating hours for British Telecom customer service is from 8 am to 8 pm, Monday to Friday. However, during the weekends, you can reach customer service representatives between 9 am and 6 pm. Those calling from abroad should ring +44 179 359 6931.  Have all relevant information ready before you call any of the BT phone numbers. Remember – the more data you give an agent, the easier it will be for him/her to solve your problem or direct you to the proper department.

British Telecom Customer Service
4 (80%) 2 votes


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8 Comments to “British Telecom Customer Service”

  • I am disgusted with the service from British Telecom. A fault on 01554 770440 was registered on Monday 5th January 2015. I was informed that the engineering department would not need to attend my home and the problem would be dealt with within 3 to 5 working days. both one of my family members and I checked on Friday 9th January 2015 and we were informed that the fault would be resolved on Monday 12th January 2015. it is now 2010 hours on 12th January 2015 and no one has contacted me or has the telephone fault been repaired. I spoke to a member of staff at your call centre earlier today who informed me that the BT openreach team had just been notified and that that would effect a repair within 24 hours!! I am totally at a loss as to how a fault has taken this long to resolve.
    I would appreciate some sort of response to this complaint within 24 hours.
    Roger Lee

  • You are lucky if they have managed to sort you in a few weeks I have been in dispute with BT for 5 months since I renewed my contract and they still cant sort it out they never send emails when they are supposed to or call when they are supposed to so if they don’t sort it soon I will close my account and go some where else for phone and broadband

  • My previous service provider was Awful. But BT is best. Set up was easy and it has made a vast difference when downloading. BT Broadband has always been reliable for me 🙂

  • Bills are far too complicated. It has now become over-priced compared to others!

  • Always a good speed for broadband and we stay in the back of nowhere.

  • BT responded promptly and efficiently to a recent loss of speed.

  • Pretty good for a rural area. First class broadband service.

  • what a company this is B T when you want to join up they are great after that it goes down hill no one wants to sort anything out just keep passing you on cannot wait for my contract to run out so I can say goodbye

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