DVLA Contact Numbers

DVLA Contact Numbers
 Customer Service

UK Operation Hours

Monday-Friday 8:00AM - 7:00PM
Saturday 8:00AM - 2:00PM

Whether you need to apply for a driving licence or renew one, the DVLA contact number centre can help you gather all the necessary information and help speed up the process. You can speak directly to an agent and learn all about the procedure and necessary documentation and save some time. This page contains all relevant information including website direction, the DVLA helpline numbers, and any relevant department.

List of DVLA Contact Numbers 

DVLA Helpline UK Number
 Vehicle Tax Inquiries 0300 790 6802
Vehicle Tax Service 0300 123 4321
Driver Licensing Inquiries 0300 790 6801
Driving Licence Information 0300 083 0013
Vehicle Registration Inquiries 0300 790 6802
Driving and Medical Issues 0300 790 6806
Theory Test Inquiry 0300 200 1188
Booking a Theory Test 0300 200 1122
MOT, Vehicle Testing and Approval 0300 123 9000

Reasons To Contact DVLA

Driver and Vehicle Licensing Agency is a government operated organization of UK, which is responsible for maintaining a database of drivers and vehicles. The agency issues driver’s licences and is also responsible for collection of vehicle excise duties, also known as road taxes. As such, you will require a DVLA contact number right from when you start driving to apply for your driver’s licence properly.

When you need a DVLA phone number, it can be for the following reason:

  • Driving licence application and renewal.
  • Vehicle tax and Statutory Off Road Notifications.
  • Vehicle registration.
  • V5C documents including number plates and log books.
  • Driving and medical issues related queries.

 Ways To Contact DVLA

DVLA Contact Numbers

Do you need to file your driver’s licence fee or register your newly purchased car? You can visit the official site for all government of UK departments and go to the DVLA section to explore their services information. The site contains step-by-step instructions to avail their service. If the information you are looking for is not available on the site or you simply need to contact customer service, you can go through the alternate options. We have enlisted a number of different ways to get in touch with the customer care and get the necessary help and guidance.

  • Go to the DVLA Contact Us section and choose what you need.
  • Direct call the relevant department and DVLA contact number.
  • Send an email.
  • Handwrite a letter.
  • Ask for help on the social media platforms like Facebook or Twitter.

NOTE: It is suggested that your requests and applications might take some time in processing. Make sure you wait until the processing time period is over before you contact DVLA.

DVLA Customer Care Address

DVLA Contact Numbers

While some might see writing a letter to the customer care a more old-fashioned approach, it can be a really effective way to forward your requests and complaints when it comes to government services. Although, the processing time might be a bit longer via this mode of customers service, you will definitely get an answer to your question or complaint. You can write to DVLA at the following address:

Vehicle Customer Services, DVLA, Swansea, SA99 1AR

NOTE: If you are planning to send a handwritten request or complaint to the DVLA, it is suggested that you write a clear and concise letter, stating the issue in detail to avoid any miscommunication. You must also mention your details, so that the authorities can get back to your with the response.

Email Support

DVLA Helpline

Sending an email is another standard mode of communication when it comes to official reasons. DVLA offers email support for general inquiries, complaints as well as feedback. This channel of customer support is far more quick and convenient than sending a hand-written letter via post. All you need to do is visit the site and navigate the DVLA contact us section.

DVLA Phone Number

DVLA Contact Numbers

When it comes to getting in touch with the DVLA customer service centre regarding general inquiries or complaints, direct calling is the most preferred mode of communication. Speaking directly to a customer care agent will enable you to clarify all your doubts and gather complete information in a matter of few minutes.

If you have any driver, vehicle or medical issue related query, you can get in touch with the appropriate government department with the help of DVLA contact numbers mentioned in the table above. The phone lines are open from Monday to Friday between 8 am to 7 pm and on Saturday between 8 am to 2 pm. The DVLA is closed for all services on Sundays and Public holidays.

Vehicle Tax and SORN

DVLA Contact Numbers

For all vehicles, which are to be used or parked on public roads of UK, an excise duty or vehicle tax is levied by the government. These are all standard fees – everyone pays the same tax, for the same type of vehicle you own. If your vehicle is not being used on the road, and is taxed since 31 January 1998 you can register for SORN or Statutory Off Road Notification. Vehicle excise duty is enforced and collected by the DVLA on behalf of UK government. Therefore, if you have any queries related to applying for vehicle tax or payment, you can either visit the site or call the DVLA contact number 0300 123 4321 and speak to an agent.

Licensing Application

Getting a driver’s licence entails several legal obligations, tests and documentation. Before you get a permanent driver’s licence, you need to apply for a provisional licence. The overall process can be really overwhelming too, especially if this is the first time. Yet, there is a customer care centre available to offer help. You can call the DVLA helpline at 0300 790 6801 and gather complete information about applying for a provisional or full drivers license and make the task easier. If you are just looking for information about your theory test or a date for the same, you can call the DVLA phone number, 0300 200 1122

Apart from that, if you have any other issue like a lost, stolen or destroyed driver’s licence; need to amend the contact details on your license; have a pending renewal etc., you can inquire at 0300 083 0013.

Vehicle Registration and V5C Certificates

Vehicle registration certificate provides a proof of registration of a vehicle. It also acts as an official document for law enforcement and also to facilitate change of ownership of a vehicle. V5C or the log book, on the other hand, is the document issued by the DVLA, which tracks and registers the keeper of the vehicle. This is also referred to as the transfer of hands file. When a vehicle is transferred, exported, scrapped or had major modification, the DVLA issues a new document if the old one is updated with the appropriate amended details. If you have any inquiries regarding vehicle registration or V5C you can call 0300 790 6802.

Medical Issues

When you apply for a driver’s licence, you need to disclose any medical condition that you have and might affect your driving. You must also inform DVLA if you develop a health condition or disability. You can check online if you need to tell DVLA about your health conditions or call 0300 790 6806 if you prefer to speak in person.

If you meet the required standards of driving, you will get your driving licence otherwise you will have to surrender the licence. Once you recover, you can reapply. Not disclosing a medical ‘notifiable’ health condition can lead to a fine of up to £1,000 and prosecution in case of an accident.

Driver Check Service

If you are an employer or a care hire service, you can request an individual’s driver’s licence information to know the vehicles they can drive, penalty points or disqualifications etc. You will need the last 8 characters of the respective person’s driving licence number along with a check code from him, which is valid for 21 days. You can also check your own driving record.

DVLA also allows you to request details of a vehicle’s registered keeper and certain details if you have ‘reasonable cause’ like finding out who is responsible for an accident or tracing the owner of an abandoned vehicle.

Contact DVLA via Social Media

DVLA Contact Numbers

Picture From https://twitter.com/dvlagovuk

This day and age, most of the government agencies including DVLA are exploring new and innovative ways to leverage social media platforms as a low-cost and effective communication tool. It is not only and informal mode of connecting with the customers but also promotes transparency in the services. Social media like LinkedIn and YouTube enables customers to get important information and updates in a regular manner; engage with the government agencies and seek solution to their queries and concerns and also to share feedback. You can connect with DVLA through the following platforms:


DVLA Contact Numbers

DVLA or the Driver and Vehicle Licensing Agency is a UK government organisation, which is responsible for issuing driver’s licences, vehicle registration and levying, collection of vehicle excise duty, and much more. The agency also maintains a database of all UK vehicles and drivers in Great Britain. The agency operates under the Department of transport and holds details of all the license holders and the vehicles being used on UK roads.

DVLA is based in Swansea, Wales. The agency had an extensive network of 39 offices around the Great Britain for users to apply for license and transact other related business. All these offices were completely closed by December 2013 and agency’s work was fully centralised in Swansea. Presently, the users have to transact remotely by post, phone and using the online services.

DVLA Contact Numbers
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