EDF Energy Contact Number Helpline


EDF Energy Contact Number Helpline
EDF Energy Customer Service




EDF Energy UK Operation Hours

Monday-Friday 8:00AM - 8:00PM
Saturday 8:00AM - 2:00PM
Sunday ---
EDF Energy UK Routing Number
Press 1 If your property isn't currently supplied by EDF Energy and you're thinking of joining us
Press 2If your property is supplied by EDF Energy or you're already an EDF Energy customer

EDF Energy Phone Numbers

EDF Energy Contact Number Helpline UK Contact Numbers
EDF Energy Customer Services Toll-Free 0800 056 7777
Tariff Sales 0800 096 4063
Direct debit 0800 096 2260
Text telephone 0800 096 2929
Natural gas emergencies 0800 111 999
Calling from abroad +44 (0)1138 207117

EDF Overview

Founded in 2002, EDF Energy is the leading producer of low-carbon electricity in the United Kingdom. The company is a subsidiary of EDF SA which is state owned by France. EDF came into existence after the mergers and acquisition of a couple of energy entities like SEEBOARD plc, SWEB Energy plc, and London Electricity plc as well as two coal-fired power stations. The company owes it growth to acquisitions and holdings over the years letting others go on the way. EDF employs around 13000 people.

EDF Energy Services

EDF energy generates and supplies gas and electricity to residential areas as well as business premises. The company generates power from different sources such as hydro, wind, nuclear, and fossil fuel.  More than 5.7 million people are connected to its power grid. Residential customers can obtain quotes online, check unit rates, compare tariffs, and manage their accounts as well. Using the self-service, customers can submit meter readings, change debit amount, and make prepayments. Contact EDF Energy customer service teams from the listed numbers above if you have questions regarding services.

Apart from supplying residential customers, EDF also provides electricity to small businesses and corporate firms in the UK. Both enjoy online services just like home customers. EDF has a policy of treating customers fairly and addressing their concerns professionally.You can learn more about their gas and electricity distributions services from the EDF Energy Contact Number Helpline.

EDF Energy Phone Number

Contact EDF Energy Customer Service

New and existing customers have various options to reach an EDF Energy phone number. Customer support representatives address various issues regarding gas and electricity. Similarly, they handle queries related to billing, payments, and emergencies. Do not hesitate to contact the relevant EDF Energy phone number when in need of assistance.

For account queries, the EDF Energy Contact Number Helpline is toll-free, 0800 056 7777. There is always someone on the other side to listen and help solve your woes. If you have queries about tariff sales the EDF contact number is 0800 096 4063. Representatives will guide you on all matters related to residential electricity tariff rates.

If you like to make a direct debit payment, contact EDF Energy toll-free, 0800 096 2260In case of a gas emergency such as leaks or unfamiliar odours, please call the EDF Energy Helpline immediately, 0800 111 999. Please leave your house immediately after making the call and keep a safe distance until the gas company arrives. 

EDF Energy Contact Number Helpline

Write to EDF Customer Care

Work and life obligations sometimes make it impossible to contact EDF Energy customer service representatives during the week. When this is the case you can opt instead to handwrite a letter to the company address directly:

EDF Energy
Osprey House
Osprey Road
EXETER
EX2 7WN

EDF Energy Contact Tips

Individuals with hearing problems have not been left out. If you’re one of them, contact EDF Energy TextPhone toll-free, 0800 096 2929. Support is available to those who seek help from abroad +44 (0)1138 207117. Take note that EDF Energy phone number lines are open six days a week. On Sundays and public holidays, the EDF Energy Contact Number Helpline is closed, except for the emergency leak phone number.

Alternatively, you can reach the EDF Energy customer services team via Facebook or Twitter.

EDF Energy Contact Number Helpline
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