Homebase Contact Number

Homebase Contact Number
 Customer Service

UK Operation Hours

Monday-Friday 7:00AM - 8:00PM
Saturday 7:00AM - 8:00PM

Homebase is a British company founded in 1979 with 265 stores in the United Kingdom, with headquarters in Milton Keynes, selling more than 50.000 gardening and home improvement products. They are specialised in selling furniture, paint and decor products, DIY tools, homewares and outdoor living products, kitchens, gardening products and bathrooms products. You can get in contact with their customer service by visiting their homepage and finding the Homebase Contact Us page. Below you will find a Homebase contact number list to help you get in touch with them at any time:

Homebase Phone Number List

Homebase Helpline UK Contact Number
Homebase Customer Service Phone Number 0345 077 8888
Homebase Pet Insurance Contact Number 0800 107 3502
Pet Insurance Customer services 0345 078 7575
Pet Insurance Claims 0345 078 7575
Homebase Vetfone 0800 197 6718
Homebase Delivery phone number 0345 077 8888

If you want to find more information about the customer service at Homebase, you can visit the Homebase Contact Us page. If you have a question about a delivery or about an order, you could submit your message through a web form, or by the telephone to the Homebase contact number 0345 077 8888, from Monday to Friday, 8am-8pm, Saturday 9am-5pm, and Sunday from 10am to 4pm. Click the Customer Services page to find more about the Company, about the Homebase services, Project planning tools, ideas and advice and help about different questions you might have.

If you want to write them a letter, you can do that to the following address: Homebase, Winterhill, Snowdon Dr, Milton Keynes MK6 1AP.

Online Homebase Helpline

On the customer services page, you will see a section named Help, that has more subsections created to help you as a customer. If you click Helplines for manufacturers you will get to a page where you will find website address and phone numbers for manufacturers of products sold on Homebase. If you click Ireland, you will be taken on a page where you get all the information about the Ireland stores with phone numbers and addresses, and store opening times.

Homebase Reserve and Collect

If you click Reserve and collect, you will learn that you can reserve more than 30,000 products online, and then collect these products at your nearest Homebase store, 1 hour after the reservation time. If you click Customer FAQ, you will find answers to your questions regarding delivery, shopping, refunds, returns, technical issues, stores services and reservation.

Homebase Delivery ServicesHomebase Home Delivery

On the Home delivery information page, you will find everything you need to know about the home delivery, or delivery to store, reserve and collect and more delivery questions. There is a list of prices for each type of products. You will learn that for wallpaper and paint samples and for flooring samples, there is a free delivery and the deliveries are made from Monday to Saturday, from 7am to 8pm. If you order small items like wallpapers, lightings, and tools under 30 kg, the price would be £3.95 per order and £6.95 for express deliveries.

Homebase Christmas Products
You can order large items like sheds, flooring, baths, or large garden furniture for £8.95 per order, normally delivered in 7 days. For large items, you can pay for express delivery at £19.99, this includes large kitchen appliances for example and deliveries are made Monday to Saturday, 7am to 9pm. When you place an order, it is very important to provide your phone number to receive SMS alerts on your delivery. Call Homebase Delivery phone number 0345 077 8888 to receive more information.

On the pricing online subsection, you will understand that online prices may vary to those in store, due to promotional offers they may have on the online website. There is a Price Match Guarantee, which means that Homebase will offer you products that you find cheaper in other stores plus a refund of 10% of the difference between prices.

Click the Customer FAQs delivery page and you will find answers to your questions regarding the delivery of your order, you will learn if you can specify a delivery date when ordering if you can amend the delivery date, what to do if you haven’t received your order or part of your order. Also, you could find out if there is required a signature for delivery, if you can change the delivery address, if there is an option for delivery to your work address, how much a home delivery cost, if they deliver to PO addresses, if receipts are sent with the deliveries and if Homebase Uk deliver overseas.

Click the How to use this website section and you will receive answers to your questions related to Homebase’s website. You will learn how to search for products, how to browse products by price range or by product categories, how to quickly search for products by brand, name or size. You can find out how to order for home delivery and then pay online, you will understand that all prices are VAT included and you can also get answers to questions about the promotional offers and latest price cuts. If that is not enough for you, just click the Homebase Contact us page to find the Homebase Customer Service Phone Number or the Homebase Delivery phone number.

Shopping online at Homebase

Homebase Secure Shopping

Shopping online at Homebase can be made securely through a secure mode because Homebase takes your security very seriously. You will be safe when shopping at Homebase website. All your payment details are encrypted and kept safe. Their website supports 1280bit encryption, which means the encryption creates an incredible number of combinations to protect payment transactions on their website. You can learn also how to protect yourself from fraudulent emails regarding false claims. If you use Visa or Mastercard, you will be highly protected due to the Verified by Visa and Mastercard SecureCode service, the aim of this service being to protect furthermore their customers.

On the help page, you will see also a Product warranties subsection where you will learn more about the products warranties, a Store locator page and everything you need to know about Returns and refunds. If you are not satisfied with any purchased products, there is a 30-day money back guarantee. You will get an exchange or a full refund. If the product was delivered to your home, you can call Homebase Customer Service Phone Number 0345 077 8888 for a free collection, within 30 days. If you want to cancel any email customer services, you can call Homebase Phone Number 0345 077 8888 or write a letter to Homebase Website Customer Services, Acton Gate, Stafford, ST18 9AR. For internet order enquiries, contact Homebase at this following address: Homebase Ltd, Witan Gate House, 500/600 Witan Gate, Milton Keynes, MK9 1GB.

Homebase Ideas and Advice

Homebase Ideas and AdviceOn the Ideas and advice section of Homebase website, you will find a lot of information about gardening ideas and advice, bathroom ideas, all buying guides, kitchen, lighting and electrical ideas and advice, hub, decorating, plumbing, heating and cooling advice, design hub, flooring and tiling advice and insulation and security advice. On the How to Guides, you can learn how to do different tasks around your bathroom, how to decorate videos and photos advice – how to hang and remove wallpaper, how to paint walls and ceilings, how to repair walls and ceilings, a wallpaper calculator, how ti pain interior doors and how to paint exterior windows.

On the Garden how to section, you can understand how to care for your garden furniture, how to cook on a BBW, how to light a BBQ, or how to paint your garden furniture. There are amazing videos to learn from the best experts of Homebase. You can see also, bathroom design and planning advice, bath, sinks and taps, toilets advice, shower enclosures and wet rooms, flooring, and accessories, tiling, decorating, bathroom accessories and advice, curtain and blinds and more. You will also be able to read guides on how to buy gardening tools, on how to buy decorating items, home essentials or kitchen equipment.

Homebase Pet Insurance Contact Number

Homebase is not providing anymore any new Pet Insurance policies, but if you are already a customer of this service, you may want to call the Homebase Pet Insurance Contact Number 0800 107 3502 to receive more information about your insurance. For the existing customers, for claims and other enquiries, please call other Homebase customer service phone numbers such as 0345 078 7575 or the Homebase contact Number for pets – 0800 197 6718.

Homebase on Social Media

Homebase on FacebookHomebase is a constant present on Social Media, with pages and account on major platforms. Find Homebase on Facebook, a page with more than 300,000 likes where you can watch photos and videos and comment along with other members of this community about their products, their services or asking questions to the Facebook Customer Support team that will quickly respond to them. You will get ideas on how to decorate your home for Christmas from the best Homebase experts, or just enter in different contests where you can win prizes.

They have also a Twitter account with more than 43,000 followers and more than 4,000 tweets, where you can watch amazing videos and photos about Homebase products and services. Homebase has also a Google + page, a Pinterest account with more than 5,000 followers, an Instagram account with more than 10,000 followers and more than 500 posts where you can see amazing photos.

On the Homebase YouTube channel you will be able to watch high quality videos about  how to make Christmas cards, or how to decorate a Christmas tree, how to prune apple trees, grow garlic, how to transform your kids bedroom for just 100 pounds, how to paint interior doors, how to paint exterior windows, how to decorate children’s mirror, how to make a bug hotel and more great ideas, related to the Homebase products. The Youtube Channel has more than 3,000 subscribers and you can watch many videos, with the content being updated frequently.

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