MBNA Contact Number
0871 976 6526
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UK Operation Hours
Here’s a guide to all the MBNA contact numbers, which you will need to get in touch with the bank’s customer service. Whether you are looking for competitive offers on transfers and purchases or simply planning to apply for a new credit card, the following MBNA phone numbers will connect you to the relevant department so that all your queries or concerns are answered quickly and effectively.
List of MBNA Contact Numbers
|MBNA Helpline||UK Number|
|General Inquiries; Lost & Stolen Cards||03456 062 062|
|Apply Credit Card||0800 068 8788|
|Balance or Money Transfer||0800 933 944|
|Support for Financial Difficulties||0800 028 0690|
|Assistance & Cancellation of Lifestyle Protect Policy||0800 587 0525|
|Lifestyle Protect Claims Helpline||0800 587 0525|
|Assistance & Cancellation of Extra Cash||0800 169 2619|
|Extra Cash Claims||0800 169 2618|
|Travel Assistance||0800 085 5928|
|MBNA AMEX Travel Insurance||0800 783 5505|
|Complaints||0800 062 062|
Reasons To Contact MBNA
MBNA is a leading credit card provider in the UK, which aims to fulfill the payment and borrowing needs of its customers. The bank offers a wide range of credit cards and other products with great offers and exceptional customer service. So, whether you are an existing credit card holder with the bank or are planning to avail their services; MBNA contact numbers can come in handy at numerous occasions. Below are a few reasons to contact MBNA:
- Learn about the various options for MBNA credit cards and apply a new credit card.
- Activate a new credit card.
- Check your balance, payment due date, recent transactions etc.
- Amend your contact details.
- File a complaint regarding an unsatisfactory service or issue with the credit card.
Ways to Contact MBNA
If you can relate to any of the above-mentioned reasons or have some other query or issue related to their service, you can easily get in touch with MBNA customer service using any one of the following ways. From general queries or complaints to simple help and guidance regarding the services, the MBNA contact number care centre will definitely offer a helping hand in every situation.
- Visit the MBNA site and browse the FAQs and get quick answers to general queries.
- Submit your general queries through the secure online form available on the site.
- Speak directly with an MBNA helpline representative using any of the relevant MBNA phone numbers.
- Drop an email stating your queries and concerns.
- Write a letter to the customer care.
- Social media like Facebook and Twitter.
MBNA Customer Service Address
MBNA strives to offer excellent customer support and therefore all channels of communication, including post is made available to the customers. Sending a handwritten letter is the oldest and the easiest way to get the necessary help and support from the company.
This is also the most convenient option when it comes to sending some important documents to the bank. Take note of the following MBNA customer service address to make general inquiries from the bank:
MBNA Limited, P.O. Box 1004, Chester Business Park, Wrexham Road, Chester, CH4 9WW
Apart from that, if you need to make payment you can visit the following address:
Card Services, Thynne Street, Bolton, BL11 1AZ, UK
NOTE: When it comes to sending over any official request or general inquiries via post, you must make sure that you mention everything clearly and in detail to avoid any miscommunication. You must also provide your contact information so that the customer service representative can get back to you with a response.
The growing number of mobile users has rendered email as an non-negotiable form of support. This is the most preferred mode of communication for today’s tech-savvy and smartphone-toting population. Emails are easy to use and aren’t time consuming at all. So, if you agree and plan to forward your general queries or complaints via email, all you need to do is fill an MBNA contact us online form. Provide the necessary information and you can expect to hear back form the bank in 24 hours.
Phone support is the king of real-time customer care as almost 60-70% support interactions happen over phone calls. This is the easiest and most convenient way of getting the necessary help from a company’s customer service. The main MBNA contact number for general inquiries is 03456 062 062.
Avoid calling between the hours of 11am to 1pm Monday through Friday, as this poses the busiest times during the week to make a call
This support centre call will help you get answers to all your questions regarding MBNA. Both the existing and new customers can get the necessary support and guidance related to credit cards by calling this MBNA helpline. This MBNA phone number also provides assistance in case of a lost or stolen credit card.
The MBNA Credit Card
MBNA offers a wide range of credit cards to suit your preferences and fit your budget. These credit cards are designed to give customers extra flexibility and make their finances easier. You can easily find the best credit card using the compare all credit cards option on the site. This allows you to filter your options and as per your priorities and requirements so that you can find the best fit. You can decide if you prefer a low-rate card or a rewards card.
For more information call the MBNA helpline 03456 062 062. Apart from that if you need help applying for a new credit card and want information regarding the documentation and other formalities, you can call the MBNA contact number toll-free, 0800 068 8788.
Credit Card Activation
Got a new MBNA credit card, but can’t figure out the process to activate the card? You can use the online services to avail the services from your new credit card quickly. All you need to do is register, log in, provide the necessary details and activate your credit card. Alternatively, you can also call MBNA customer service at 03456 062 062 for guidance and support.
MBNA offers online service to manage your account in an easy and convenient manner. You can access all your account information including your balance, payment due date, recent transactions and more with the help of online and Mobile Card Services. Online services also allows customers to transfer money from your credit card to your current account and balance from other credit cards and store cards to your credit card. In order to learn more about balance or money transfer call the MBNA helpline, toll-free, 0800 933 944.
Change Contact Details
If you need to amend the personal or contact information on your current credit card, you can easily do so online. MBNA online services allows you to easily manage your account, contact details and other preferences effortlessly. It’s simple, secure and safe. Moreover you can manage your account details anytime; the online services can be accessed 24/7. In order to learn more, dial MBNA customer service at 03456 062 062.
If you are unhappy with your credit card and banking experience, you can get in touch with customer care using any of the MBNA contact numbers or email. The company is committed to serve its customers by providing a delightful service experience. All your complaints will be dealt with promptly and fairly. In order to get the issue resolved, you can contact MBNA by the following means:
- Submit your complaints through the online form.
- Direct call 0800 062 062 regarding the issue.
- Send an official complain letter at the address mentioned below:
Customer Advocates Office, MBNA Limited, Chester Business Park, Wrexham Road, Chester, CH4 9FB
Note: If you are sending your complain in writing make sure you mention your name, address, preferred contact number, but not your 16-digit credit card number. This may become compromised so just provide useful references along with the personal details regarding the issue you are facing. Your complaint will be resolved as quickly as possible.
If you are still unsatisfied with the solution provided by the company and chose to escalate the matter, you may refer your complaint to the Financial Ombudsman Service and ask them to review the situation. You can either call 0800 023 4567 or send an email. You can also send a handwritten complain letter to the Financial Ombudsman Service, Exchange Tower, London, E14 9SR
Contact MBNA Via Social Media
Today, social media platforms like Facebook and Twitter have become much more than a marketing and advertisement tool. They are second nature to us, part of our body even, as our mobile devices and social media channels follow us everywhere. The channels are effectively being used for for customer service and also to share regular updates about the product and services offerings. MBNA also offers support through various social media channels. You can easily make general inquiries, share feedback or express your problems regarding the MBNA services through any of the following social media platforms:
MBNA was founded in 1982, originally known as Maryland Bank, N.A. (National Association), and a subsidiary of Maryland National Bank. MBNA Corporation spun off from Maryland National and became an independent company in 1991. It is based in the UK since 1993 and was recently acquired by the Bank of America in 2006. Presently, it is a leading credit card issuer, with over 5 million happy card holders. MBNA is a proud holder of the Moneyfacts Credit Card Provider of the Year award for 3 consecutive years. With a wide range of credit card options including low interest cards, reward card, balance transfer card, airline cards, transfer and purchase cards, money transfer cards and football cards, the bank offers the most competitive service in the UK.
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