Nationwide Customer Service

Nationwide Customer Service
Nationwide Customer Service

Nationwide UK Operation Hours

All Days 24/7
Nationwide UK Routing Number
Press 1 Lost and Stolen
Press 2Existing Current Account and Internet Banking
Press 3Existing Savings
Press 4Existing Mortgages
Press 5Existing Insurance policies
Press 9Hear the Options Again

Nationwide Phone Number Tips

Nationwide Helpline UK Contact Numbers
Nationwide Customer Service Toll-free 0800 302 011
Financial Planning Manager 0800 328 78 12
Insurance Support 0800 051 02 34
Personal Loans 0800 545 30 00
Nationwide Credit Card Contact 0800 055 66 22

Nationwide Overview

Nationwide was founded in 1846 in the Northampton town. The company has its origins in the formation of Mutual Society which believed in providing financial resources to the ordinary man to help build his business or home. Nationwide is made up of several mergers that have taken place over the years. Today, it is the largest building society in the world and the second largest in savings and mortgages in the UK. The company has its headquarters in Swindon, London with administration centres in Bournemouth, Northampton and Dunfermline. For more information about the company, you can check out Nationwide.

Nationwide Services

Nationwide takes pride in being a mutual organisation, which is run by and for the benefit of the members. It offers a wide range of products and services including regular retail banking like current accounts, savings and ISAs. The company also offers:

  • Investment and financial planning
  • Credit card facilities
  • Mortgages loans
  • Insurance
  • Loans

Each of these products or services are tailor-made to suit your needs as a customer. For more information about what the company offers, you can check out products and services or contact Nationwide customer service by dialling toll-free 0800 30 20 11.

Contact Nationwide Customer Service

You can get in touch with Nationwide helpline centre representatives today. To contact Nationwide insurance support toll-free, you can dial 0800 051 02 34The customer care representatives can help you with existing policies and also give you claim advice if needed. The centre is open from Monday to Friday between 8am to 8pm and on Saturdays, from 9am to 5pm. It is closed on Sundays and public holidays.

Also, in case your credit card is missing or lost, you can call the Nationwide credit card contact number toll-free, 0800 055 66 22. They will assist you to block it and apply for a new one. For queries about loan application requirements, submitted applications and more, you can contact Nationwide helpline agents toll-free, 0800 545 30 00. You can access this number between 8am and 8pm on weekdays and from 8am to 5pm on Saturdays. This service is closed on public holidays and Sunday. For more information on how to reach the company, you can check out the Nationwide contact us page. The customer support team is ready to help you with all your complaints.

Nationwide Customer Service

Write to Nationwide Customer Care

The company has availed another means which you can use to contact Nationwide customer service. You can write an ordinary letter to the various departments but always remember to include your personal contact details for an immediate response. For example, instead of calling the financial planning manager helpline toll-free, 0800 328 78 12, you can write.

Nationwide Building Society,
Nationwide House,
Pipers Way Swindon,
SN38 1NW, London.

Nationwide Contact Number Tips

When calling the Nationwide customer service centre, there are some simple tips that you can use to help speed up the process. When calling about account related or credit card related queries, you can dial the long number on your credit card or current account. Similarly, when making calls related to mortgage issues, you can dial your customer number or mortgage account number. If you are registered for the telephone banking service, you can dial the six pin code to help speed up your calls. However, these tips are not useful when calling with regard to insurance related queries.

Apart from calling any of the Nationwide phone numbers, you can use social media platforms, such as Facebook and Twitter.

Nationwide Customer Service
5 (100%) 2 votes

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8 Comments to “Nationwide Customer Service”


  • They provide a good service. Very rarely I use this card.I f do not use the reward points within a particular time it will be lapsed, so it should be very flexible.

  • I use a credit card with Nationwide bank. The services are good from them. They respond well. But they sometimes charge very high rate of interest.

  • I use to get cash back offer or emi offer like in the festive time. I use to get message timely from the Nationwide bank regarding cash back offer.

  • Based on my pay the offered limit is very less, which is not satisfactory. Due to this limit I am planning to close the credit card. Apart from this happy with service.

  • Credit limit is okay with them and the netbanking is also fine with them. Drawbacks with them are not such which I experienced. Customer service is good with them.

  • The service provided by Nationwide was really good based on the credit card service. I do have a Inner circle platinum card with Nationwide Bank.

  • Their service is good.They do send mail regarding the conversion of EMI option available.The customer service provided was quite average.

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