NPower Contact Number Helpline


NPower Contact Number Helpline
NPower Customer Service




NPower UK Operation Hours

Monday-Friday 8:00AM - 8:00PM
Saturday 8:00AM - 6:00PM
Sunday ---

Npower Helpline Phone Numbers

Npower Contact Number Helpline UK Contact Numbers
Npower Customer Services Toll-Free 0800 073 3000
Bills and payments 0330 100 3000
Switching electricity 0808 156 0056
Electricity/gas tariff 0800 316 9044
Gas and electricity complaints 0800 316 9328
NPower Contact Us Online Toll-Free 0800 316 9331

Npower Overview

Formerly known as Innogy inc, Npower is a UK-based electricity generating company and a leading supplier of gas and electricity to residents and businesses. It is is listed on the NSE and is considered a heavyweight in the gas and electricity market in the UK. It operates natural gas, coal, and oil powered energy stations in various cities such as Essex, Kent, Hampshire, and Norfolk.  The company also manages a number of cogeneration plants. Npower was acquired by RWE in 2002 and renamed RWE npower plc. More than 10 employees are on its payroll.

Npower Services

Npower supplies gas and electricity to residential and business customers in the UK. Its energy services business provides servicing such as repairing boilers and central heating systems through its Home team brand.  Customers who sign up for boiler services enjoy safety checks and timely repairs. Along with that, the company sells heating accessories such as wireless room thermostat, magnetic filter, carbon monoxide alarm, and thermostatic radiator valve. You can learn more about their energy efficient product from their website or dial the Npower number for electricity and gas inquiries.

New customers can request quotes online or dial the NPower contact number helpline for assistance. If you are interested, simply go to the gas and electricity page then enter your postal area then click ‘Get  a quote”. Existing customers will need to login first before requesting a quote. Customers can pay by direct debit or prepayment.

NPower Contact Number Helpline

Contact Npower Customer Service

The NPower contact number helpline for customers who want to make general inquiries is 0800 073 3000. Similarly, call the same number or 0330 100 3000 when you need help with matters relating to bills and payments.  The customer service department is accessible six days a week and you can find with inquiries as well as emergency services.

Don’t hesitate to dial the Npower number if you are not happy with your current power supplier. Help for customers who want to switch to their electricity grid is available at 0808 156 0056. Existing customers who want to know a thing or two concerning electricity and gas tariff should contact Npower at 0800 316 9044. The customer support team will look into your issues quickly.

Customers who want to lodge gas and electricity complaints should contact their direct Npower telephone number which is 0800 316 9328. If you have issues with your online account, you can seek help through 0800 316 9331. Still, you can send a message to the customer representatives through Npower contact us page.

NPower Contact Numbers

Write to Npower Customer Care

Writing mail is a great alternative especially if your queries are not urgent. Letters should be addressed to the following address:

Npower Contact Us
PO Box 177
Houghton le Spring
DH4 9AQ

Npower Contact Tips

The  has different numbers for gas/electricity complaints as well as boiler and heating complaints. Make sure that you use the right Npower telephone number  when contacting customer representatives.  You may be asked to mention your  meter number or latest meter reading so make sure it’s on hand when making a call.

Alternatively, you can contact Npower customer service through live chat or Facebook or Twitter. Live chat is instant while social media replies take anywhere between 30 minutes to wo hours during working hours.

Always contact the Npower number for customers with your queries and concerns about your energy between 8am – 8pm Monday to Friday and 8am to 6pm on Saturday. Calls made from landlines are free but some made from mobile may attract charges.

NPower Contact Number Helpline
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