NPower Customer Service

NPower Customer Service
NPower Customer Service

NPower UK Operation Hours

Monday-Friday 8:00AM - 8:00PM
Saturday 8:00AM - 6:00PM
Sunday ---

Npower Telephone Number Tips

Npower Helpline UK Contact Numbers
 Npower Customer Service  0800 073 3000
 Metre Readings  0330 100 3000
 Electricity and Gas Tariffs  0800 316 9044
 Npower online account  0800 316 9331
Contact Npower Smart Metres  0800 980 9907

Npower Overview

Npower is a part of the global conglomerate RWE Group, which is a leader in generation transmission, trading and supply of gas and electricity to both residential and business customers. The UK-based company was founded in the year 2000 and was earlier known as Innogy Plc before changing its name to RWE Npower. It manages and operates a flexible portfolio of natural gas, coal, oil-fired and renewable power stations, along with a portfolio of the co-generation plant. For more information about the company, you can call the Npower telephone number toll-free 0800 073 3000 or check out the Npower main page.

Npower Services

Npower offers a wide range of services to its customers including gas and electricity supply at very competitive rates. Apart from that, the company also sells boilers and heaters which include room thermostats, magnetic filters, carbon monoxide alarm and thermostat radiator valves. Npower offers initial safety inspection after the purchase of the boilers and heaters, annual services and repairs, care products and spare parts. On their main website, they also give their huge clientele energy conservation tips, efficient use tips and guides as well as home insulation. You can check out all of the Npower products and services to get more details or call the Npower number toll-free, 0800 316 9044.

Contact Npower Customer Service

Npower customer service lines are open Monday to Friday, from 8AM to 8PM and 8AM to 6PM on Saturdays, barring a few cases, where the timings are different. Most gas and electricity service providers have different customer service numbers, Npower also has different numbers for different services and departments. For instance, all bill related queries should be directed to 0330 100 3000 while customers enquiring about smart metres should call the Npower number toll-free, 0800 980 9907.

The customer care representatives are ready to answer all your queries about the smart meters and they will give you all the relevant details you need to know about the product. For all the queries related to electricity and gas tariffs, you can contact Npower telephone number service desk help at 0800 316 9044All these numbers are accessible through landlines.

For more information regarding the various numbers that you should use to reach the company, visit the Npower contact us page and select your problem from the drop-down box or choose the particular department number that you need to call. You can also use their online service to send them a message via the live chat and talk to a customer care representative directly.

Npower Customer Service

Write to Npower Customer Care

The Npower Helpline can be reach by several methods. Aside from using the Npower Contact us pages, you can be able to write an ordinary letter to contact the different departments in the company. You can address the written mail to,

Npower Group Ltd,
Windmill Hill Business Park,
Whitehill Way Swindon,
SN5 6PB.

Npower Helpline Tips

When calling Npower telephone numbers, make sure that you have your account number and the last metre reading handy as these will be required to process your call. Always use the Npower number between 8am – 8pm Monday to Friday and 8am to 6pm on Saturday. It’s equally important for you to have read their various support guides before making a call. This is because most of the information is available in these guides and some of the questions are answered directly on the Npower contact us page. Also, you can use their official Facebook and Twitter pages to get in touch with the customer service team. However, kindly avoid putting your personal contact details on the public posts and instead, you are supposed to write a direct message to them. The direct messages are replied in a matter of seconds.

NPower Customer Service
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