O2 Customer Service
0871 789 2182
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- Calls to 0871 numbers cost 13p/minute + your phone provider service charge
O2 UK Operation Hours
|Monday-Friday||8:00AM - 9:00PM|
|Saturday||8:00AM - 8:00PM|
|Sunday||8:00AM - 6:00PM|
|Press 1||Billing payments and account changes|
|Press 2||Orders,upgrades,repairs or if you're thinking of leaving us|
|Press 3||Help using your phone or device|
|Press 4||Speak to O2 insure about a loss,stolen or damaged claim|
|Press *||Hear the Options Again|
O2 Customer Service – Overview
O2 is one of the leading digital communications company in the UK and according to Ofcom, it has got the highest customer satisfaction rating. O2 operates 2G, 3G and 4G networks along with wifi services. With more than 450 retail stores, it satisfies more than 23 million customers. Such an expanding market reflects the efficient O2 customer service desk that has been wowing people. You can contact the O2 customer service desk at 260 Bath Road, Slough, Berkshire, SL1 4DX, United Kingdom.
About O2 Services
O2 offers Pay & Go and SIM only plans to cater to your requirements of any kind. With the Pay & Go tariff, you can switch tariff once in a month, in case the need arises. O2 also offers Bolt Ons, a customised tariff plan, which allows you to add data, text and minutes as per requirement.
You can get more details about the company’s services at www.o2.co.uk.
Contacting O2 Customer Service
O2 customer service desk operates from 7 AM to 11 PM.
For pay monthly queries, you can also contact them from your O2 mobile by ringing 202 (free) between 8AM to 9PM on weekdays. However, you should call between 8 AM and 8 PM in case it’s a Saturday. For Sundays, you should direct your calls to the O2 customer service desk between 8 AM and 6 PM. on Sundays. From a landline you can dial 0344 8090202 for the same (standard UK rate is applicable here).
You can reach O2 customer service personnelfor pay & go by dialling 4445 (25p per call) from your O2 mobile. You can ring 0344 8090222 (standard UK rate is applicable) for the same from any landline.
For home broadband and phone services, you can ring 800 230 0202 (for free). From a landline, you can contact them by dialling 0800 230 0202 (for free).
You can check all these and more details to contact the O2 customer service desk by browsing www.o2.co.uk./how-to-complain/complain .
Tip to call O2 Customer Service Desk
When you contact O2 customer service desk, be prepared to communicate the actual problem clearly, be it a service or handset issue, to get quick solution.
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