Premier Inn Contact Number


Premier Inn Contact Number
 Customer Service




UK Operation Hours

Monday-Friday 8am-10pm
Saturday 8am-10pm
Sunday 9am-10pm

You can find on this page details about Premier Inn hotels and how to get in touch with their customer support team. You will see information about their hotel deals and useful phone numbers for you to make your life easier when making a booking with Premier Inn.

Premier Inn is a British hotel chain that offers high-quality hotels for affordable prices. The services they offer are friendly and you will feel great in one of more than 700 hotels in the UK and Ireland, Germany, India and East Asia. Whether you want to find accommodation in London or Dubai, Pattaya or Frankfurt, Premier Inn is one of the best choices. It makes no difference if you travel for business or pleasure, your experience with Premier Inn is going to be on of the best you have experienced so far.

Premier Inn Phone Number List

Premier Inn Helpline UK Contact Number
Premier Inn Central Reservations 0333 003 8101
Premier Inn Saver Rate Cancellation 0333 003 0025
Cancel Guest Relations Number 0333 003 0025
Cancel Existing booking 0333 003 8101
Premier Inn Group Bookings Contact Number 0333 003 8101
Group Booking Cancelling 0333 003 8104
Premier Inn Interconnecting rooms 0333 003 8101
Business account queries 0333 005 0504
Hub Flex Bookings 0333 321 3104

Premier Inn Customer Support

To see more information on how you can get in touch with the support team, you can access the customer support page. On the contact page at Premier Inn, you may notice that the Premier Inn Customer service phone number to make a reservation for a hotel room is 0333 003 8101. For Saver rate queries you can call the telephone number 0333 003 0025 and the price of a call is made at local rates. You can browse for more information on the Premier Inn Contact Us page. If instead, you want to send a letter, you can do that to the following address: Premier Inn Guest Relations, Oakley House, Oakley Road, Luton, LU4 9QH. Please don’t forget to include your details when sending the letter, along with your queries and any other useful information that may help the customer support team to solve your problems.

Premier Inn Booking

Premier Inn BookingVisiting the Frequently asked questions page on the Customer Support section, you could learn that making a booking on Premier Inn website is not a difficult task, yet you have to know some useful information in order to have a positive experience. First, you need to know that you can make a booking prior to 12 months before the departure date. After making the booking you will receive a reference number that you can use it on Manage bookings page where you can see the status of your booking. You have the option to register on the Premier Inn website for an easier way to manage your bookings.

You will receive also this booking reference number in the email used when the booking was made. If you will not receive this booking confirmation you need to check the bulk mail and if it’s not there, you are advised to call the Premier Inn Contact Centre for more information. If you call the Premier Inn Customer service phone number 0333 003 8101, your call will be charged at the national rate.

What happens if you want to book more than nine nights? You can not do that on their online website, instead, you should call the Central Reservation team, Monday to Saturday from 8am-10pm and from 9am-10pm on Sundays, calling the support team at 0333 003 8101, will cost you the national charge rate. The booking made with your debit, credit card or with the Premier Inn Business Account guarantees the booking. The rates listed on the website are per room, per night, not per person. They don’t include meals into the room price, so when you make a booking you will reserve only the room. When you make a payment with your credit or debit card, your information is stored securely on their website. By no mean, do not send your credit card details over email, just on the website where you see a https://.. page. This means your information is transmitted securely over their servers.

Premier Inn Business Account

Premier Inn Business Account

If you want to register for a Business account, you need to fill some information about your company’s registration number and address, and also the company bank account along with the sort code and email address. If it is more convenient, you may Request a callback. For any Business account queries, you can call Premier Inn Contact Number 0333 005 0504 from Monday to Friday 8am to 6pm or just send an email with your query on the Premier Inn Contact Us page for Business Accounts. If you want to write them a letter, you can do that to the following address: Premier Inn Business Account, Worldline IT Services UK Limited, 1 Trinity Court, Broadlands, Wolverhampton, WV10 6UH.

Premier Inn Saver Rate Cancellation

If you need to cancel your booking, you should normally do it before 1 pm on the arrival day, if you do it after this hour, charges equivalent of a night’s accommodation will apply. This is possible for bookings at a Flex rate. In the event that you made a booking at a Saver rate, canceling or amending your booking is not possible. Canceling a booking can be made on the Manage Booking section of the website, located in the top right corner. Once a booking is canceled, you will receive a confirmation email. The Premier Inn Saver Rate Cancellation policy doesn’t allow you to receive a refund if you canceled your booking, so if you think you may have to cancel somehow your reservation, you should choose the Flex rate booking.

Saver rates are available only in the UK and Ireland and must be paid in advance, a refund will not be possible, these rates are lower than the Flex rates. If you want to get in contact with the Premier Inn Saver Rate Cancellation team, you should call 0333 003 0025. Cancellation team is available Monday to Friday, from 8:30am-5:30pm, on Saturdays, Sundays and Bank Holidays from 9am to 5pm. If you made a Flex Rate booking, then you can amend this booking online, you can amend the arrival date, the guest number or the number of rooms and meal options. For an existing booking, you should call Premier Inn Contact Number 0333 003 8101, but remember that you can do that only before 1 pm on the day of your arrival. Find more about the cancellation policy on the Premier Inn Contact Us page.

Premier Inn Payment

Paying for a Premier Inn room is easy and it is possible using many payment methods: you can pay with a Visa, Mastercard, Diners Club or American Express card, you can also pay by Leisure Vouchers, with cheques only with 3 weeks in advance, you can pay with a Premier Inn Business Account only at some hotels. If you want to pay by cash on your arrival, you will need some identification papers: your ID, a bank statement, utility bill, your passport, a driving license. Paying with a credit card is very safe, all your details are stored securely. For the Saver rate you will have to pay in advance and in general at Premier Inn you have to pay for your room on arrival, not when you leave.

Premier Inn Group Bookings Contact Number

Premier Inn Group Bookings

At Premier Inn you can make a group booking for five or more rooms and you will be helped by a dedicated team available at the Premier Inn Group Bookings Contact Number 0333 003 8101. This dedicated Premier Inn Contact Centre for groups is available Monday to Friday, from 8:30am to 5:30pm, Saturdays from 10am to 2pm. You will need to pay 50% of the total booking cost 28 before the arrival date and the rest 14 days prior to your arrival, keep in mind these costs are non-refundable. At Premier Inn you can’t stay more than two adults in a room, for three persons, for example, you will need an additional room. Every guest at age of 16 or more, is considered an adult. Still, at Premier Inn you can book a spacious family room where can stay two adults and two children under the age of 15.

Some of their hotels have some interconnecting rooms also, for this type of rooms you should call Premier Inn Customer service phone number 0333 003 8101.Booking up to 4 rooms will be possible online or by calling the Central Reservation team that will take your call Monday to Saturday, from 8am to 10pm and Sundays from 9am to 10pm. If you plan to book several rooms for a business, you can do that with your Business Account. Find more on the Group booking page.

Premier Inn on Social Media

Premier Inn Facebook

You can find Premier Inn on the most important social media platforms. On Facebook, there are more than 200.000 likes for their page and you can find that their Premier Inn Contact Centre on Facebook is available online to answer your questions Monday to Sunday from 8am to 10pm. You could watch amazing photos and videos from the Premier Inn hotels and you can find the locations of their hotels as long with maps. You can find interesting things about some members of Premier Inn hotels and you may comment on pages and videos along with other members of this community and also the Premier Inn Contact Number.

They have also a Twitter account where you can watch more than 500 photos and videos related to Premier Inn hotels. They have more than 60.000 followers and 80.000 tweets. You can follow them and receive the latest news and information about Premier Inn events and awards or great deals for their hotels. Other social media accounts where Premier Inn is present: Google+, Linkedin, Instagram, and Youtube. On the video channel on Youtube, you can see a lot of Premier Inn video adverts, you may find interesting videos about their smartphone apps, along with some video presentations of recently opened hotels from their chain.

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