SSE Contact Number Helpline

SSE Contact Number Helpline
SSE Customer Service

SSE UK Operation Hours

Monday-Friday 8:00AM - 8:00PM
Saturday 8:00AM - 2:00PM

SSE Helpline Phone Numbers

SSE Contact Number Helpline UK Contact Numbers
SSE Customer Service number 0345 071 9886
Textphone 0800 622 839
Switching phone 0345 071 7934
Switching broadband 0345 071 9498
Make a complaint 0345 071 9890

SSE Overview

The Scottish and Southern Energy Company is a UK-based energy company. SSE was born out of the merger of Southern Electric and Scottish Hydro in 1998.   It’s regarded as one of the top energy generating and distribution companies in the country. The company has been supplying gas and electricity as well as other energy-related services like gas storage, contracting, connection and metering to residents and businesses. There are 3 brands under the SSE family with headquarters in Perth, Scotland. Depending on where you live, you can join SSE Scottish Hydro brand, SSE (Northern England), or SSE Southern Electric for Wales. The SSE brand is  always shown on the paperwork.

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SSE Services

Scottish and Southern Energy is devoted to the supply of electricity and gas to residents and enterprises in Ireland, Scotland, and England.  Apart from gas/electricity production and distribution, the company offers services such as:

  • Metering
  • Contracting
  • Moving homes
  • Gas storage
  • A&E
  • Home services
  • Phone and broadband services

SSE customers also  have access to home services such as supply and maintenance of boilers and central heating system. The company also provides energy-related products such as thermostats and carbon monoxide detectors. Customers can signup for online accounts. Registration is free.  Once you sign up, you can log into your account to check metre readings, bills, and to make payments.  All you need is a computer and internet connection. To learn more about products and service, contact the main SSE phone number or go to their website SSE UK.

SSE Contact Number Helpline

Contact SSE Customer Service

SSE operates various helpline numbers which customers can contact. The main SSE Customer service number for general enquiries is  0345 071 9886.Contact this number for account-related queries, billings, subscriptions, and any other matter that you would like the support team to address.

Don’t contact the SSE Contact Number Helpline if you are hard of hearing. You should always use the SSE phone number reserved for individuals with hearing impairments. The text phone number is  0800 622 839. SSE is usually open for business only six days a week. Feel free to contact the support team during normal business hours from 8am to 8pm.

 Customers who wish to switch phones should   use their SSE phone number which is 0345 071 7934 On the other hand, customers who need assistance with switching broadband can seek help by contacting 0345 071 9498. When you Contact SSE, remember to quote your reference number or account number so that you can be assisted quickly.

Not all customers call the SSE Customer service number to make inquiries. Some would like to lodge complaints because of a specific problem or poor service quality. If you’re among them, the contact number you should use to make a complaint is 0345 071 9890.


 SSE contact number helpline

Write to SSE Customer Care

For those customers who feel they cannot articulate everything via SSE Contact Number Helpline, the best alternative is to write a letter. Ordinary mail should be addressed to the following address.

Customer Service
Grampian House
200 Dunkeld Road

Typical replies for those who chose to contact Contact SSE via mail take at least 5 working days. If you’d like the customer representatives to reply in a specific format, do indicate that in your letter as well.

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SSE Contact tips

New and existing customers have different options  to contact Scottish and Southern Energy. The easiest and fastest way is dialling the SSE Contact Number Helpline. Customer representatives will handle your enquiries promptly.  Emergency support is available 24/7.Alternatively, you can write and send an email to the company support team.  To share your thoughts or concerns or to lodge a complaint, it’s advisable that you write and send a letter to SSE customer care. You also have the option to seek help via SSE Facebook page as well as their Twitter handle during normal working hours.



SSE Contact Number Helpline
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Important disclaimer

Calls to 0871 numbers cost 13p/minute + your phone provider service charge. Using our service - connection to organisations will cost you 13p/minute plus your access charge. This website is not affiliated with any of the organizations listed. If you need to contact this website webster for any reason, please use this contact form

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