Turkish Airlines Contact Numbers


Turkish Airlines Contact Numbers
 Customer Service

0871 976 6890

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UK Operation Hours

All Days 24/7

Will you be flying to Europe or anywhere else in the world on Turkish Airlines? It is likely you will have a concern about your flight, even if it is a question about the booking or baggage. When this is the case you will need to contact the Turkish Airlines Customer Service centre. Use this airline guideline for all of the Turkish Airlines contact numbers you will need. If you do not want to contact Turkish Airlines UK directly, then you can visit their website to get more information.

Turkish Airlines Contact Numbers List

Turkish Airlines Helpline UK Contact Numbers
Turkish Airlines Customer Service Number 0207 471 6666
Reservations and Ticketing 0207 471 6666
Special Assistance 1800 874 8875
Heathrow Airport Desk 0207 471 6666
Check-in Online 0212 444 0 849
Cancellations and Refunds 0207 471 6666

Turkish Airlines Overview

Turkish Airlines (Turkish: Türk Hava Yolları) is the national flag carrier airline of Turkey. The company is based at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul. The airline started its service in 1933 as a department of the Turkish Ministry of Defence. This department was renamed Turk Hava Yollari (THY) and joined the International Air Transport Association, beginning to serve the general public in 1956.

Turkish Airlines Customer Service

In 2000, the airline launched a new terminal at the Istanbul International Airport and began to fly to more international destinations. Today, Turkish Airlines flies to more than 200 destinations in 115 countries. And as a result, it has been incredibly lucrative and successful in the airline industry. For the last six (6) years, Turkish Airlines has been the recipient of the honour of being Europe’s Top Airline, unbeaten through 2016.

Turkish Airlines customer care and support is the finest in all of Europe, available to assist you immediately. If you would like more information about the airline, use the Turkish Airlines contact number in the Uk, 0207 471 6666.

Experience the beauty of breathtaking cities and widen your world!

There are several ways to Contact Turkish Airlines:

  • By Telephone
  • Surfing website
  • Sending an email
  • Handwriting a letter
  • Following social media channels

Turkish Airlines Customer Service

The airline established a good reputation for service excellence, growth, and profitability. It is the top airline in Turkey, and a member of Star Alliance, the largest, furthest-reaching and most powerful alliance of airlines in the world. For six years it has been Europe’s number one carrier. With a fleet of over 300 aircraft flying and carrying passengers to over 285 destinations around the world, not many can compete.

With so many destinations, it is pivotal that the airline performs at the highest-level to satisfy the millions of customers weekly. The Turkish Airlines Helpline was created to provide highly trained customer service advisors.

One phone number is all you need to remember. Get in touch with the best representatives in the world and contact Turkish Airlines UK, 0207 471 6666. With this support centre, you can learn more about the aircraft’s cabin and catering services including seating, refreshments, and more. Customers can also ask about dietary pr solutions if special meal requests are needed.

Furthermore, individuals with special needs or medical conditions are encouraged to call a Turkish Airlines phone number. This way you can be assured that all your needs will be met.

Passengers looking to travel from the United Kingdom can contact Turkish Airlines Customer Service number, 0207 471 6666 to make a booking or if you have any queries. They can also assist you in making arrangements if your flight has been delayed or cancelled to get you to your destination as quickly and painlessly as possible.

The Turkish Airlines Phone Number is also available to allow you to enquire about what items you are/are not allowed to take in your luggage. If your baggage is lost, damaged, or disturbed by the airline staff, you can also call the Heathrow Airport Desk. The Turkish Airlines customer care crew is always on-site and awaiting to help.

Turkish Airlines Customer Service Winners

Reservation and Ticketing

You can make a reservation through the Turkish Airlines phone number, 0207 471 6666, or via their website.

When your reservation is confirmed, the sales office will inform you. You will be notified either by text message, or e-mail. You can call any Turkish Airlines contact number to confirm your flight.

Please note that Turkish Airlines has a policy that if a flight reservation is not reconfirmed, it very well may be canceled depending on the season and destination.

Reservations with 10 or more passengers are handled as group reservations. Group reservation is not available online. You can visit the Turkish Airlines Contact Us page.

Easy Seat Selection

You can select your seat during the online booking process. Except for domestic economy cabin, the interactive seat map will be displayed on the confirmation page. You can then make your seat selection according to your seat preferences.

On the airline’s flights, you are allowed to make a seat preference 100 days prior to flight in Business Class for domestic flights and in both Business and Economy classes for international flights. In conformity with the agreements made with the other airline companies seat preference is not possible for the code share flights.

If the airline has a schedule change or an equipment change, you will be notified, and a new seat selection similar to the previous one will be made.

Special Note about Third Party Purchases: You can’t review a booking online if ticket was purchased from a travel agent. You can only display online reservations made through the airline’s web site.

If flights are closed, you may waitlist yourself by calling Turkish Airlines Helpline or visiting the Turkish Airlines Contact Us page.

Turkish Airlines contact number

Special Assistance

The airline is committed to offering convenient and comfortable service to all of their passengers, including passengers who require special assistance. For passengers with disabilities, they comply with DOT regulations. They also offer certain services for children travelling alone, passengers who are pregnant or travelling with small children, and other passengers who may require special assistance.

Passengers may ask for assistance at the airport but certain service requests require advance notice. Even in cases where advance notice is not explicitly required, it is recommended that passengers inform the airline in advance of any special assistance requests so they can best be prepared to serve you. Such notification will help them plan ahead for your safe and comfortable travel.  You can call the Turkish Airlines contact number for special assistance, 1800 874 8875 for further details.

Passengers with any type of special need or disability, are required to arrive at the airports at least 1 hour before domestic flights and 3 hours before international flights so their flight transactions can be completed on time.

Turkish Airlines Contact Number Special Services

The cabin crew cannot assist you during the flight in matters related to breathing devices, food, monitoring medication and restroom needs. However, they will help you on opening of your meal cover and utensils in plastic bags, and on your way to the door and back if you need to use the lavatories.

Assistance reservations are made through Turkish Airlines Customer Care Helpline, 0207 471 6666, ticket sales offices, and the website.

If assistance is requested 48 hours before the flight, the PRM passengers are provided with a companion, transportation and wheelchair services up to aircraft/terminal building free of charge during landing and takeoff. If such requests are made via the Call Center, ticket sales offices, or the website, they are first approved through the Reservation records, and then, the relevant passenger(s) is notified about such services (by phone, the website, ticket sales offices). It is recommended for PRM passengers to arrive 3 hours before at check-in.

Write to Turkish Airlines Customer Care

When you have a positive or negative experience you can always avoid the hassle of being on the telephone for too long, and instead, opt to write a letter. Please be clear with your concerns and provide all information needed. Send to the following address:

Terminal 2

The Queen’s Terminal London Heathrow

Londow Heathrow Airport

TW6 1EW

Heathrow Airport

London’s Heathrow international airport is the busiest airport in all of the UK. It is also a headache to get around places there.

If you are flying with the airline from Heathrow, you’ll be flying from terminal 2. Business and first class passengers can relax in one of three lounges before they fly.

To contact London Heathrow airport ticket desk via phone, you can dial one of Turkish Airlines Contact Numbers, 0207 471 6666. If you want to send a fax, you can, using the Heathrow desk number 0208 976 7894. You can also email your requests and queries to the Turkish Airlines Contact Us email address.

Check-In Online

When you fly with the airline, you can check-in online for your convenience. Online check-in is available 24 hours to 90 minutes before your flight and you can select a seat. It’s not available for codeshare flights which are not operated by the airline.

Online check-in is a service that allows all passengers who have a ticketed reservation to check-in before arriving at the airport. You need to use your Turkish Airlines reservation number for online check-in.

Online check-in is available for the passengers with or without baggage. Baggage check-in process can be completed at the airport “baggage drop off point” or “online check-in desk”. For excess baggage, passengers have to consider the time will be spent for excess baggage payment process. THY cannot be held responsible if possible passenger delays are due to excess baggage.

Turkish Airlines UK

The languages available for online check-in are in Turkish and English.

To find out more about Online Check-In, call Turkish Airlines Customer Care, 0212 444 0849.

Cancellation Refund

On domestic flights, only “refundable” taxes charged when the ticket was issued can be refunded for cancellation/refund requests made on promotion class (F/P/W/G)  tickets, either before or after the flight.

You will need to show the credit card you used to make the payment and a photograph ID document (Passport, ID card or driving licence) for cancellation/refund requests.

On domestic AnadoluJet flights (except for promotion classes), it is not permitted to cancel/refund less than 12 hours to the flight. Ticket refunds are not possible for flights that have already taken place, and ticket fares for “non-refundable” tickets cannot be refunded under any circumstances. On these flights, only “refundable” taxes charged when the ticket was issued can be refunded.

On Economy class flights, a penalty fee of 40% will be applied for cancellations/refunds made 1-12 hours before a flight, and the remaining amount less the Ticketing Servicing Fee will be refunded. A penalty fee of 20% will be applied for cancellations/refunds made 12 hours or more before a flight, and the remaining amount less the Ticketing Servicing Fee will be refunded.

Contact Turkish Airlines on Social Media

Turkish Airlines Helpline Number

Stay connected with Turkish Airlines through social media network channels:

Each social media channel provides varying insights and information into all of Turkish Airlines destinations and more.

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